If you are creating a job that includes spot colors you will need to alter the way you make your PDF file to make sure everything comes across correctly.
First you must make sure the spot colors you want to use are marked as spot colors in the colors palette not process.
InDesign. In InDesign select the High Resolution PDF setting and you will want to make sure that under the Output Tab in the Export Adobe PDF settings dialog window, you have the Color Conversion set to No Color Conversion. You can then make sure your spot colors are included, by clicking on the Ink Manager button, this will show you the colors that are being included in your PDF. You can ignore the cyan, magenta, yellow and black. They are always shown and if you haven’t used them, they won’t be in your final files.
Quark. In Quark under the Export Layout as PDF, you will select the type of PDF (High Resolution) you want to make and then click on the Options button. Set all of your settings normally, then go under the Color menu and using the Mode drop-down menu select Composite. You will now see your PMS or Spot colors show up in the list of colors. Cyan, magenta, yellow and black will always be there by default and that is fine.
By making these selections, you will include your spot colors for us in the PDF and we will be able to output your file correctly.
If you have any questions regarding spot colors and PDFs, please contact your salesperson for more information.